Push the Xinet Envelope

Posted by Robert Sullivan on Mon, Mar 23, 2009 @ 10:08 PM

Tags: knowledge, webinar, workflow, database

So here I go a blogging away. I'm not too sure of how to start because usually I'm following an agenda of some kind, or a question to start with. Someone has a problem or a challenging workflow to configure. Blogging is more free flowing, I guess... We'll see.
 
I do a lot of training for new clients and there is so much information to absorb that they can easily become overwhelmed & overloaded. As they get use to the system they'll Venture further (pun intended) and start looking for cleaner ways to use their new system. But not many will make that leap and really push the limits of what they can get out of it early on. There's way more power under the hood.
 
The problem I find so often is that people have an idea of what the server can do but aren't sure how to get there. And that stops them. At that point, the thing that most often drives them is a client request, or the boss (every one has a boss...) saw a Webinar about some cool widget and wants it created. Is it done yet?
When I was in Printing, I worked for a guy that always said,
"If I wanted it tomorrow, I'd be asking for it then. I want it now!"
 
Then the calls start coming in in earnest. Which is great for me because now I have something to dig into. A new challenge. But I wonder how do we get people to push the envelope before they get the push themselves? It's training, and it's knowledge. NAPC runs Webinars' all the time on different applications, from FullPress, the Venture database, to Dalim Dialogue or the Xinet Uploader. Sharing the knowledge is driving the train here!

Do you have an idea for a Webinar you'd like to see. Tell us. Got an idea for any Trigger automations, let me know. If you can conceive of it, we can build it... well, I'm looking for the stuff we can build out-of-the-box. Custom stuff comes later.

-Sully