To our Northeast and Mid Atlantic customers

Posted by Rob Pelmas on Fri, Nov 02, 2012 @ 02:25 PM
As our region recovers, we hope you and your families are safe and sound. Our thoughts are with the communities that have been hit the hardest. We want you to know that NAPC will stand with you as the recovery effort continues.

Your systems have been designed for resiliency and should come through just fine upon restoration of utilities. We'd like to offer some common suggestions on re-powering equipment to minimize the effort required to get back in business.

Once you're back in the building and ready to start powering up the systems, work from the outside in-

Power up the Tape library, fiber and ethernet switches.
If bound to directory services, make sure the DCs and DNS servers are up and running
If your raid has multiple chassis' daisy chained off the head unit, power those on first, and wait for them to come up and settle down to a steady state (usually a few minutes)
Power on the Raid controller, and wait for a few minutes again, until it's settled down and is fully up.
Finally, power on the Production server.
Your Portal server can be turned on at any point through the process.

Please let us know if there's anything we can do to help you through this crisis and recovery.

Tags: knowledge, DAM Systems, Xinet How To, support, Linux